Frequently Asked Questions
Everything you need to know about purchasing premium spirits and fine wines.
Does someone need to be present to sign for my delivery?
Yes, by law, all alcohol shipments require an adult signature (21+) upon delivery. Carriers will not leave packages unattended at the door.
Which states do you ship to?
We ship to most states where local laws permit the direct shipment of alcohol. Please enter your zip code at checkout to see if delivery is available to your location.
How do you ensure the safety of fragile bottles during transit?
We use specialized, high-durability packaging and molded inserts designed specifically for glass bottles to minimize the risk of breakage during the shipping process.
What is your return policy for wine and spirits?
Due to the nature of the product, we can only accept returns if the item is damaged in transit or if the wrong product was received. Please contact us within 48 hours of delivery to report any issues.
Can I postpone my shipment during extreme weather?
Absolutely. To protect your wine from extreme heat or cold, we offer 'Weather Hold' services. Simply contact our team after placing your order, and we will hold your shipment until temperatures are safe.
Do you offer gift wrapping or personalized notes?
Yes, we offer premium gift wrapping options and the ability to include a personalized message with your order, perfect for corporate gifting or special occasions.